What Are the Components of Enterprise Content Management?

Enterprise Content Management

Corporate information resource management systems are a strategic infrastructure and technical architecture to support a unified life cycle of unstructured information (content) of various types and formats.

What Should You Know About Enterprise Content Management? Its Main Components

ECM (Enterprise Content Management) is a set of applications for managing corporate content, which is designed to create a single information space for the enterprise. Once the documentation is approved, registered copies must be entered into the registry by change control officers.

The main functions of the ECM are:

  • Content storage, backups.
  • Publication of content.
  • Business process management.

The difference between the functionality of EDM systems and electronic document management systems is the ability to work not only with documents, which today make up only a small part of corporate content but also with any other types of data: e-mail messages, graphics, photographs, audio and video files, web pages, file systems, digitized materials. For example, a certain company is rapidly reducing its growth rate and ceases to meet the requirements of the modern market. In this case, the value of the company’s shares decreases, and the company itself becomes a profitable target for a takeover.

ECM can be roughly divided into 5 main components:

  • management;
  • capture;
  • storage;
  • delivery;
  • archiving.

The purpose of each component, as defined by the Association for Information and Imaging Management (AIIM). Components used by ECM typically provide a secure repository for controlled elements, either analog or digital. To organize enterprise content management, it is necessary to choose a platform for holding, determine the topic of discussion, date, and time, and appoint a person responsible for keeping the minutes of the meeting. Often the function of recording the progress of the meeting is assigned to the assistant director or secretary.

What Is the Main Goal of Enterprise Control Management?

The main goal of the ECM system is to ensure the effective management of the accumulated information assets of the enterprise in order to increase productivity and provide the company with a sustainable competitive advantage. Enterprises that do not use a full-fledged electronic document management system are faced with a disorderly pile of their content. It is difficult to classify properly, often cannot be accessed, and there is no way to know the version of the document.

The main goals of enterprise control management are also connected to the bank industry. Banks have moved to store copies of old checks in ECM systems from the legacy method of storing physical checks in warehouses. Under the old system, requesting a copy of a check from a customer could take several weeks; The bank employee had to contact the warehouse where the required box, file, and check were located. The check was filmed, made a copy, and mailed to the bank, which then was sent to the client.

If an ECM system is available, a bank employee can ask the system for the customer’s account number and the number of the requested check. When the image of the check appears on the screen, the bank can immediately send a copy to the client; usually, while the customer is on the phone. It is also important to formulate and demonstrate the attitude of the enterprise management to information security issues and reflect the general goals of the entire enterprise in this area; the basis for the development of individual security policies (at lower levels), rules, and instructions governing certain issues.